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Front End Team Lead

1 month ago

Lawton, Oklahoma, United States HAC Retail Full time

Job Summary

HAC Retail is seeking a highly motivated and experienced Front End Manager to join our team. As a Front End Manager, you will be responsible for leading the front-end team, ensuring excellent customer service, and maintaining a safe and efficient store environment.

Key Responsibilities

  • Lead and supervise the front-end team, including hiring, training, and evaluating employees.
  • Develop and implement labor schedules to ensure adequate staffing and minimize labor costs.
  • Monitor and maintain a safe and clean store environment, including the front-end area.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, including handling cash, credit, and debit transactions.
  • Manage inventory and merchandise, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Collaborate with other departments to ensure seamless store operations and achieve sales goals.
  • Stay up-to-date on company policies, procedures, and initiatives, and communicate changes to the front-end team.

Requirements

  • High school diploma or equivalent required; prior supervisory experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service and maintaining a safe and efficient store environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A discount on store merchandise.