Medical Assistant-Intermediate Professional
2 weeks ago
Under general supervision, this Medical Assistant-Intermediate role is responsible for performing a wide variety of medical and clinical support functions in an outpatient clinical setting.
Key Responsibilities- Assist with clinical and laboratory procedures, maintain equipment, provide direct patient care, and administer common medications according to unit guidelines and providers' orders.
- Support the documentation of patients as dictated by the physician or provider.
- Intake patients by obtaining vital signs, weight, etc.
- Obtain history, chief complaint, medications, allergies, EKG, etc. and document appropriately in the Electronic Medical Record.
- Report all pertinent findings to Physicians.
- Manage patient's appointments according to the doctor's schedules and protocols.
- Triage calls, medications/refills and facilitate patient needs, and document all communication into the EMR system.
- Answer messages from patients by clinic policy.
- Handle all medication refills or requests via clinic policy.
- Prepare charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
- Communicate all necessary patient information to physician in a timely manner.
- Handle and answer external as well as internal phone calls and assist in department call center transferring calls to the appropriate departments.
- Triage calls, medications/refills and facilitate patient needs, and document all communication into the electronic medical records (EMR) system.
- Perform all other duties as assigned.
- Demonstrate the ability to support the mission, vision and patient promise throughout all interactions.
- Demonstrate the ability to communicate effectively, written and verbally.
- Demonstrate analytical thinking - this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Demonstrate the ability to participate as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
- Knowledge of EPIC software; may be required to be EPIC super user.
- High school diploma or GED and graduation from a Medical Assistant program is required.
- Three (3) years of directly-related experience as a Medical Assistant is required.
- CPR certification is required.
- Certified Medical Assistant (CMA) certification is preferred.
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