Multilingual Customer Support Representative

4 days ago


Irving, Texas, United States PrideStaff Full time
About the Role

We are looking for a talented and enthusiastic Customer Service Representative to join our team. As a key player in our customer support team, you will be responsible for delivering exceptional customer experiences and promoting our company's values and mission.

The successful candidate will have a strong understanding of customer needs and expectations, as well as excellent communication and problem-solving skills. They will be able to work independently and as part of a team, with a focus on continuous learning and improvement.

This role offers a competitive salary, ranging from $20-$22 per hour, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for advancement and professional growth.

Responsibilities:

  • Provide exceptional customer service and promote our company's values and mission
  • Handle incoming and outgoing calls on a dialer
  • Contact customers to verify final intentions and lease end options
  • Contact dealers to verify balloon and lease returns
  • Quote payoffs to customers, dealers, and insurance companies


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