Multilingual Customer Support Representative
4 days ago
We are looking for a talented and enthusiastic Customer Service Representative to join our team. As a key player in our customer support team, you will be responsible for delivering exceptional customer experiences and promoting our company's values and mission.
The successful candidate will have a strong understanding of customer needs and expectations, as well as excellent communication and problem-solving skills. They will be able to work independently and as part of a team, with a focus on continuous learning and improvement.
This role offers a competitive salary, ranging from $20-$22 per hour, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for advancement and professional growth.
Responsibilities:
- Provide exceptional customer service and promote our company's values and mission
- Handle incoming and outgoing calls on a dialer
- Contact customers to verify final intentions and lease end options
- Contact dealers to verify balloon and lease returns
- Quote payoffs to customers, dealers, and insurance companies
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