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Parking and Guest Services Associate

2 months ago

Bozeman, Montana, United States Columbia Hospitality Full time
About the Role

We are seeking a highly skilled and customer-focused Valet Parking Attendant to join our team at The LARK. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences through safe and efficient parking services.

Key Responsibilities
  • Park and retrieve guest vehicles in a safe and timely manner, adhering to hotel standards.
  • Deliver suitcases, packages, and documents as requested by guests.
  • Keep accurate records of calls for service and maintain a high level of customer satisfaction.
  • Greet guests at the front door or car upon arrival, providing a warm and welcoming experience.
  • Escort guests to and from rooms, assist with luggage, and offer information on available services and facilities.
  • Assist in de-icing of pavement, sidewalks, and other areas as necessary.
  • Remove ice from guests' windshields and provide umbrellas as needed.
  • Maintain a high level of professionalism and appearance, adhering to hotel standards.
  • Ensure the safety and security of guests and team members at all times.
Requirements
  • Strong driving record and ability to drive a manual transmission.
  • Excellent verbal communication skills and ability to work effectively with guests and team members.
  • Valid driver's license and annual MVR report review.
About Us

Columbia Hospitality is a national management and consulting company with over 25 years of experience in creating hospitality solutions and delivering exceptional experiences. We are committed to building a diverse, inclusive, and authentic workplace, where our team members can grow and thrive.

We value accountability, creativity, enthusiasm, honesty, inclusion, and respect, and we seek like-minded individuals who share these values. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.