Executive Director of Hospitality
2 months ago
About the Role
We are seeking a highly skilled and experienced Executive Director of Hospitality to join our team at Compass Group Careers. As a key member of our leadership team, you will be responsible for ensuring that our guests receive exceptional service and that our team members are empowered to deliver outstanding results.
Key Responsibilities- Guest Experience
- Develop and implement strategies to enhance the guest experience, ensuring that all interactions are positive and memorable.
- Monitor and address any guest complaints or concerns in a timely and professional manner.
- Team Management
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Provide coaching and feedback to team members to ensure they have the skills and knowledge needed to succeed.
- Operational Excellence
- Oversee the day-to-day operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
- Develop and implement processes and procedures to improve operational efficiency and reduce costs.
- Financial Management
- Manage the restaurant's budget, ensuring that all financial goals and objectives are met.
- Develop and implement strategies to increase revenue and improve profitability.
Qualifications
- 5+ years of experience in a food and beverage operational position.
- High level of computer literacy.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer.
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