Sales Floor Representative
2 days ago
Job Description
Floor & Decor Holdings, Inc. seeks a Customer Service Expert to provide exceptional customer experiences and drive sales growth.
About the Role
The successful candidate will be responsible for delivering outstanding customer service, processing transactions efficiently, and maintaining a safe and clean store environment.
Salary Range: $20.65 - $27.90 per hour
This role offers opportunities for career advancement, relocation, and a comprehensive benefits package.
Main Responsibilities
- Welcome and assist customers, addressing their needs and resolving issues promptly.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
- Work collaboratively with colleagues to achieve sales targets and maintain store appearance.
- Develop strong relationships with customers, recommending products and services that meet their needs.
- Stay informed about products, promotions, and store policies to provide expert advice and guidance.
Essential Skills and Qualifications
- Excellent communication and interpersonal skills.
- Basic math skills and accuracy when handling transactions.
- Ability to work in a fast-paced environment and multitask effectively.
- Previous customer service experience and a passion for delivering exceptional customer experiences.
Benefits Package
- Bonus opportunities and career advancement prospects.
- Comprehensive health insurance, including medical, dental, and vision plans.
- 401k plan with employer match.
- Employee stock purchase plan.
- Referral bonus program.
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