Retail Donations Coordinator

3 weeks ago


Richmond, California, United States GOODWILL OF THE SAN FRANCISCO BAY Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time Customer Service Associate to join our team at Goodwill of the San Francisco Bay. This role is responsible for receiving donations in an efficient and courteous manner, promoting sales, and providing exceptional customer service.

Key Responsibilities:

  • Receive all donations from customers and ensure they are properly processed and placed in the production room or sales floor.
  • Provide outstanding customer service by offering assistance, answering questions, and ensuring donors feel valued and appreciated.
  • Maintain a clean and organized work environment, adhering to Goodwill's standards and procedures.
  • Collaborate with colleagues to achieve sales goals and promote a positive store atmosphere.
  • Perform other related duties as assigned.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask efficiently.
  • Basic math skills and accuracy with cash handling.
  • High school diploma or equivalent required.

Benefits:

  • $17.20 per hour.
  • Opportunities for professional development and growth.
  • A comprehensive benefits package including mental health support and employee assistance programs.

Estimated Salary: $34,400 - $43,600 per year (based on 20 hours/week).

Why Work at Goodwill?

At Goodwill of the San Francisco Bay, we are committed to empowering individuals and communities through education, job training, and career advancement opportunities. As a Part-Time Customer Service Associate, you will play a vital role in helping us achieve our mission.


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