Spa Operations Manager
2 weeks ago
We are seeking a skilled and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa in Clark, NJ. As an Assistant Spa Manager, you will be responsible for driving sales performance, managing daily operations, and providing exceptional customer service.
Key Responsibilities- Provide excellent customer service and experiences to all guests and members
- Maintain personal sales performance, meeting or exceeding expectations
- Oversee and manage daily operations of the front desk
- Assist General Manager in managing sales performance by driving key metrics
- Assist in the recruiting, hiring, onboarding, and training process
- Passion for communicating with people and providing excellent service
- Capability to work flexible hours including nights, weekends and some holidays
- Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude
We offer a competitive compensation package designed to reward your contributions and drive your success:
- Base Salary: $18-$22 per hour
- Bonus: Opportunity to earn monthly performance bonuses, averaging $300 to $400 per month
- Commission: Uncapped commission structure providing substantial earning potential based on sales performance
Hand & Stone Massage and Facial Spa is a growth-focused franchisee operating over 58 locations across 8 states. We prioritize our employees and offer benefits that support their well-being and professional growth.
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Spa Operations Manager
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