Travel Experience Manager

2 days ago


Houston, Texas, United States Service Corporation International Full time
Job Overview

We are seeking a highly skilled Travel & Meeting Planner I to join our team at Service Corporation International. This role will focus on providing exceptional customer service and satisfaction in travel, meetings, and events.

Key Responsibilities:

  • Support travel and meeting planning projects, requests, tasks, and activities.
  • Collaborate on airline, rail, ground transportation, lodging, meeting/event space, meals, entertainment, audio-visual/technology strategies.
  • Research challenges, troubleshoot potential concerns, and recognize opportunities for improvement.
  • Produce reports on spend, reconciliation/allocation, savings, and cost avoidance.
  • Effectively communicate with associates, stakeholders, suppliers, contractors, and maintain positive relationships.

Requirements

Education:

  • Bachelor's degree in hospitality, tourism management, or a related field.

Experience:

  • Three (3) years related experience preferred.
  • One (1) year customer service experience preferred.

Knowledge, Skills, and Abilities:

  • Familiarity with business travel standards, concepts, practices, and procedures.
  • Punctual, dependable, and team player.
  • Polite, patient, and uses calm demeanor interacting with others.
  • Strong computer skills and knowledge of office technology/equipment.
  • Strong organizational and administrative skills.
  • Strong oral and written communication skills.
  • Discreet, ethical, and committed to maintaining confidentiality.

Estimated Salary: $65,000 - $85,000 per year, based on experience and qualifications.



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