Travel Experience Manager
2 days ago
We are seeking a highly skilled Travel & Meeting Planner I to join our team at Service Corporation International. This role will focus on providing exceptional customer service and satisfaction in travel, meetings, and events.
Key Responsibilities:
- Support travel and meeting planning projects, requests, tasks, and activities.
- Collaborate on airline, rail, ground transportation, lodging, meeting/event space, meals, entertainment, audio-visual/technology strategies.
- Research challenges, troubleshoot potential concerns, and recognize opportunities for improvement.
- Produce reports on spend, reconciliation/allocation, savings, and cost avoidance.
- Effectively communicate with associates, stakeholders, suppliers, contractors, and maintain positive relationships.
Requirements
Education:
- Bachelor's degree in hospitality, tourism management, or a related field.
Experience:
- Three (3) years related experience preferred.
- One (1) year customer service experience preferred.
Knowledge, Skills, and Abilities:
- Familiarity with business travel standards, concepts, practices, and procedures.
- Punctual, dependable, and team player.
- Polite, patient, and uses calm demeanor interacting with others.
- Strong computer skills and knowledge of office technology/equipment.
- Strong organizational and administrative skills.
- Strong oral and written communication skills.
- Discreet, ethical, and committed to maintaining confidentiality.
Estimated Salary: $65,000 - $85,000 per year, based on experience and qualifications.
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