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Restaurant Operations Manager

2 months ago

Chantilly, Virginia, United States Hooters of America, LLC Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Hooters of America, LLC. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our business runs efficiently.

Key Responsibilities
  • People Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Manage employee performance, providing coaching and feedback to ensure excellent service
  • Customer Experience
    • Ensure that our guests receive exceptional service, ensuring that their needs are met and exceeded
    • Monitor and improve guest satisfaction, using feedback to drive business decisions
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and inventory control
    • Monitor and analyze sales data, identifying opportunities for growth and improvement
  • Operational Excellence
    • Ensure that our restaurant meets the highest standards of cleanliness, safety, and quality
    • Implement and maintain efficient systems and processes to drive business results
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • 2+ years of experience in restaurant management, preferably in a fast-paced, high-volume environment
  • Skills
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Basic knowledge of Microsoft Office and restaurant management software
Preferred Qualifications
  • Education
    • Bachelor's degree in hospitality, business, or related field
  • Experience
    • Experience in a similar role, preferably in a large, multi-unit restaurant chain
  • Skills
    • Advanced knowledge of restaurant management software and systems
    • Experience with inventory control and financial management
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply.