Parking Operations Manager

3 weeks ago

Des Moines, Iowa, United States AEG Full time
Parking Operations Manager

Overview

Parking Operations Manager will oversee the overall operation, revenue, efficiency, and personnel management of the Parking Department at the Iowa Events Center. This individual will be responsible for supervising parking staff at all locations and ensuring smooth ingress and egress of customers.

The successful candidate will have experience in supervising staff and managing cash handling operations. They will be responsible for tracking attendance, reconciling cash and credit sales, and preparing financial reports. Additionally, they will be required to maintain accurate records and provide excellent customer service.

The Parking Operations Manager will play a critical role in ensuring the efficient operation of the parking department and will be an integral part of the team at the Iowa Events Center.

Responsibilities

• Supervise parking staff at all locations, including parking attendants, parking supervisors, and lead parking attendants.

• Interview, select, train, evaluate, and motivate parking staff to ensure they are meeting performance expectations.

• Ensure parking schedule and attendance tracking are completed timely and accurately communicated to staff.

• Monitor and communicate parking supplies and equipment needs to the Director of Events.

• Track attendance of staff according to the Attendance Policy and ensure employee schedules are entered timely into the internet-based ADP timekeeping system.

• Communicate policy, process, and procedure updates/information with parking staff.

• Track parking sales and maintain daily parking records through technology.

• Reconcile cash, credit, and online sales in accordance with established accounting procedures.

• Prepare various operational and financial reports regarding areas of responsibility.

• Reconcile payroll at the end of each pay period.

• Monitor and maintain parking bank.

• Assist in the operation of daily events as business demands to provide excellent customer service.

• Monitor lots during events to ensure smooth ingress and egress of customers.

• Tactfully and promptly resolve all customer service issues related to parking.

• Inspect work/productivity of parking attendants/parking supervisors to ensure that the highest levels of efficiency, accuracy, and customer service are met.

• Coordinate with Parking Supervisors and Event Managers for scheduling of staff for events.

• Ensure proper maintenance standards of all parking booths are met.

• Coach and execute disciplinary procedures with parking staff as required.

• Partner with Human Resources on complex discipline or terminations.

• Provide excellent customer service assistance to internal and external clients.

Qualifications

• High school diploma or equivalent required.

• Bachelor's degree from an accredited college or university with major coursework in facility management, management, business administration, or a related field preferred.

• 3-5 years of supervisory experience in a similar field or customer service.

• Excellent computer skills in Windows format, including MS Word, Outlook, and Excel.

• Experience entering employee schedules in an internet-based timekeeping system preferred.

• Two or more years of high-volume cash handling experience preferred.

• Basic accounting/bookkeeping experience is helpful.

• Ability to safely and accurately handle and account for large sums of money.

• Possess excellent organizational and interpersonal skills.

• Ability to handle multiple tasks and priorities simultaneously in a fast-paced, high-pressure environment.

• Demonstrated ability to consistently perform effectively and use sound judgment in stressful situations.

• Knowledge/experience with supervisory skills such as motivation, support, and coaching employees in accomplishing goals and objectives.

• Ability to speak, read, and write clearly and concisely in the English language to direct staff by company radio, email, and read company event details.

• Ability to be available by company cell phone as required on event dates.

• Must be available to work a flexible schedule including long hours, nights, weekends, and holidays.

• Possess a valid driver's license or have the ability to acquire one.

• Demonstrated ability to work independently and effectively lead a team.

Salary: $47,000 to $55,000 per year.

Benefits: Health, dental, and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

  • Parking Operations Manager

    4 weeks ago

    Des Moines, Iowa, United States AEG Full time

    Parking Manager Job DescriptionAt AEG, we are seeking a highly skilled and experienced Parking Manager to oversee the operation of our parking facilities. The successful candidate will be responsible for ensuring the smooth and efficient operation of our parking services, while providing exceptional customer service to our clients.Key...

  • Valet Parking Attendant

    4 weeks ago

    Des Moines, Iowa, United States Parking Management Services Full time

    Parking Management Services Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our guest services team, you will be responsible for providing exceptional service to our clients and ensuring a seamless experience for their guests.Key Responsibilities:Guest Arrival...

  • Overnight Shuttle Driver

    2 days ago

    Des Moines, Iowa, United States Global Parking Systems LLC Full time

    Job Summary  Global Parking Systems LLC is seeking an experienced Shuttle Driver to transport passengers during the graveyard shift. This is a great opportunity to join a dynamic team in the parking management industry.Main Responsibilities:Operate shuttle buses safely and efficiently, transporting passengers within a designated area.Perform routine...

  • Parks Maintenance Specialist

    3 weeks ago

    Des Moines, Iowa, United States Government Jobs Full time

    Parks Technician Job Description**Job Summary**Government Jobs is seeking a skilled Parks Technician to join our team in the natural resources department. As a key member of our team, you will be responsible for assisting in the operation and maintenance of City parks and facilities.**Key Responsibilities** Perform tasks to assist in the maintenance of City...

  • Shuttle Bus Driver

    4 weeks ago

    Des Moines, Iowa, United States Global Parking Systems LLC Full time

    Job Title: Shuttle Bus DriverGlobal Parking Systems LLC is seeking a reliable and safety-conscious Shuttle Bus Driver to join our team. As a Shuttle Bus Driver, you will be responsible for transporting passengers safely and efficiently between airport locations.Key Responsibilities:Operate shuttle buses in a safe and efficient manner, adhering to all traffic...

  • PT Overnight Shuttle Driver

    4 weeks ago

    Des Moines, Iowa, United States GLOBAL PARKING SYSTEMS - DES MOINES Full time

    Job SummaryGlobal Parking Systems is seeking a reliable and safety-conscious Shuttle Driver to join our team at our Des Moines location. As a Shuttle Driver, you will be responsible for transporting passengers safely and efficiently during overnight shifts.Key ResponsibilitiesOperate shuttle buses in a safe and efficient manner, adhering to company policies...

  • Overnight Shuttle Driver Position

    3 weeks ago

    Des Moines, Iowa, United States Global Parking Systems LLC Full time

    Job SummaryWe are seeking a reliable and safety-conscious Shuttle Bus Operator to join our team at Global Parking Systems LLC. As an Overnight Shuttle Driver, you will be responsible for the safe transportation of passengers and the proper operation of shuttle buses.Main ResponsibilitiesPerforming regular vehicle inspections to ensure the buses are in good...

  • Event Management Coordinator

    4 weeks ago

    Des Moines, Iowa, United States AEG Full time

    Are you looking for a hands-on learning experience in event management? We have an exciting opportunity for an Event Management Intern to join our team at the Iowa Events Center.The Events Department Intern will work closely with our experienced event managers to gain a thorough understanding of the events operation and valuable knowledge of the events...

  • Operations Manager

    4 weeks ago

    Des Moines, Iowa, United States TIG The Integration Group - Des Moines Full time

    Job Title: Operations ManagerWe are seeking a highly skilled and motivated Operations Manager to join our team at TIG The Integration Group - Des Moines. As a key member of our leadership team, you will be responsible for overseeing and coordinating the day-to-day operations of our company.Key Responsibilities:Manage and direct the warehouse, operations, and...

  • Operations Manager

    4 weeks ago

    Des Moines, Iowa, United States Flix Brewhouse Full time

    Job DescriptionAs a key member of the Flix Brewhouse team, the Operations Manager will play a crucial role in ensuring the smooth operation of our cinema brewery. This includes managing daily food processes, projection procedures, and team member development. The ideal candidate will have extensive experience in the restaurant industry, be certified in food...

  • Warehouse Operations Specialist

    4 weeks ago

    Des Moines, Iowa, United States American Tire Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team. In this role, you will be responsible for the movement of product within the warehouse, as well as serving as a back-up delivery driver for non-CDL trucks.Key ResponsibilitiesLoad and unload delivery trucks, lifting products weighing up to 50...

  • Certified Nursing Assistant

    4 weeks ago

    Des Moines, Iowa, United States University Park Nursing & Rehab Center Full time

    About University Park Nursing & Rehab CenterWe are a leading provider of healthcare services, dedicated to delivering exceptional patient care and creating a positive work environment for our staff. As a Certified Nursing Assistant (CNA) at University Park Nursing & Rehab Center, you will play a vital role in ensuring the comfort, dignity, and well-being of...

  • Owner Operator

    4 weeks ago

    Des Moines, Iowa, United States Universal Logistics Holdings Full time

    Exciting Opportunities with Universal Logistics HoldingsWe are seeking a skilled Owner Operator to join our team at Universal Logistics Holdings. As a key member of our team, you will be responsible for transporting goods safely and efficiently across our network.Key Responsibilities:Operate a tractor-trailer combination to transport goods across our...

  • Restaurant Operations Manager

    3 weeks ago

    Des Moines, Iowa, United States Orchestrate Hospitality Full time

    Restaurant Operations ManagerAt Orchestrate Hospitality, we are seeking a seasoned Restaurant Operations Manager to lead our team of professionals. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant, including front and back of house operations. This includes scheduling, ordering products, inventory...

  • Arena Operations Manager

    3 weeks ago

    Des Moines, Iowa, United States AEG Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Wells Fargo Arena. As a key member of our management team, you will play a critical role in planning, directing, and managing the day-to-day operations of the arena.Key ResponsibilitiesAssist the General Manager in planning, directing, and managing the...

  • Shift Operations Manager

    4 weeks ago

    Des Moines, Iowa, United States ADM Full time

    Job DescriptionJob Title: Shift Operations ManagerJob Summary:ADM is seeking a highly motivated and experienced Shift Operations Manager to join our team. As a Shift Operations Manager, you will be responsible for overseeing the daily activities of hourly personnel, ensuring the safe and efficient operation of the crush facility, and maintaining high-quality...

  • Business Operations Manager

    3 weeks ago

    Des Moines, Iowa, United States HDG, Inc. Full time

    The Business Office Manager at HDG, Inc. plays a pivotal role in overseeing the financial functions of the company, ensuring seamless operations and compliance with established procedures.This position is responsible for managing the business office functions, including financial reporting, budgeting, and forecasting. The ideal candidate will have a strong...

  • Agricultural Operations Manager

    4 weeks ago

    Des Moines, Iowa, United States gpac Full time

    Farm Operations SpecialistWe are seeking an experienced Farm Operations Specialist to oversee the day-to-day operations of our 5,000-acre farm. The ideal candidate will have expertise in row crop management, particularly corn, soybeans, and potatoes.Key Responsibilities:Plan, organize, and oversee all aspects of farm operations, including planting,...

  • Restaurant Operations Manager

    3 days ago

    Des Moines, Iowa, United States Blount Restaurant Management, Inc. Full time

    About the Role: We are seeking a highly skilled Restaurant Operations Manager to join our team at Blount Restaurant Management, Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we maintain high standards of quality, service, and customer satisfaction.

  • Pharmacy Operations Manager

    3 weeks ago

    Des Moines, Iowa, United States Walgreens Full time

    Job OverviewAs a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, ensuring efficient operations, and providing exceptional customer service. You will also be responsible for supervising pharmacy technicians, developing training programs,...