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Retail Management Specialist

2 months ago

Dallas, Texas, United States Lakeshore Learning Materials, LLC Full time
Join the Lakeshore Learning Team as a Retail Store Manager

Are you ready to take on a rewarding challenge?
At Lakeshore Learning, we believe in fostering a dynamic environment where our store managers can thrive. While a background in education is not required, a strong willingness to learn and grow is essential. As a Retail Store Manager, you will have the opportunity to build a high-performing team, execute strategies to enhance store sales, and deliver an exceptional shopping experience to our customers in a vibrant and ever-evolving retail landscape.

Customer service is at the heart of our mission.
Our friendly and enthusiastic approach to meeting customer needs is what sets us apart. With over 50 Lakeshore Learning Stores across the nation, we ensure that every customer receives unparalleled service and extensive product knowledge during each visit.

Leading by example is key to our success.
As a manager, your leadership will be the cornerstone of our retail team. Celebrating every achievement, no matter how small, is vital to our culture.

Key Responsibilities

Talent Development
• Attract and nurture a motivated, sales-oriented team
• Offer ongoing coaching and opportunities for professional growth

Service Excellence
• Exceed customer service expectations consistently
• Gather and relay customer feedback regarding product usage
• Cultivate lasting relationships with our clientele

Sales Growth & Operational Efficiency
• Optimize sales performance while managing expenses
• Ensure visual merchandising and signage meet company standards
• Uphold retail policies and procedures as per company guidelines

Qualifications

Essential Skills & Attributes
• A genuine passion for outstanding customer service
• A proactive and positive management style
• Strong communication and training abilities
• Excellent organizational and time management skills
• Capability to uphold and promote company standards
• A commitment to recognizing and celebrating team achievements
• Ability to provide constructive feedback effectively
• Proficiency in multitasking to address various demands

Requirements
• 3–5 years of experience in retail management
• Flexibility to work varied hours, including evenings and weekends
• Familiarity with retail POS systems

Benefits Package
Your dedication deserves a comprehensive benefits package:
• Competitive salary
• Comprehensive medical and dental coverage
• 401(k) retirement savings plan
• Generous employee discount
• Quarterly bonus opportunities

Equal Employment Opportunity Policy
We are committed to selecting team members based on skill and merit, ensuring a diverse and inclusive workplace. We do not discriminate based on race, color, creed, sexual orientation, gender identity, marital status, military status, religion, age, national origin, or any other characteristic protected by law.