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Service Excellence Team Member
1 month ago
About This Opportunity: Join our team as a Customer Service Representative and enjoy a rewarding career with a leading brand. With a competitive salary and comprehensive benefits package, this is an opportunity you won't want to miss.
The Job: As a Customer Service Representative, you will be responsible for providing exceptional customer service through various communication channels. You will respond to customer inquiries, resolve complaints, and provide accurate information about products and services.
Your Key Responsibilities:
- Deliver excellent customer service through phone, email, and social media
- Ensure customer satisfaction by resolving issues promptly and professionally
- Meet or exceed customer satisfaction targets
- Provide accurate information about products and services
- Upsell and cross-sell products and services when appropriate
We Offer:
- A base salary of $45,000 per year
- A bonus structure that rewards performance
- Ongoing training and development opportunities
- A fun and dynamic work environment
- A chance to work with a leading brand
We're Looking For:
- A high school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
- Availability to work varied shifts, including evenings and weekends