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Operations Director
1 month ago
CVS Health is seeking an experienced Operations Manager to join our team. As a key member of the Store Management team, you will play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Key Responsibilities:- Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
- Lead others and work effectively with store crews
- Supervise, assign and direct activities of the store's crew
- Effectively communicate information to store crew and supervisors in an open and timely manner
- Support Store Manager with actions plans for operational and service improvement
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
- Deductive reasoning ability, advanced analytical skills and computer skills
- Advanced communication skills, leadership, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
- Experience as a retail manager or supervisor
High School diploma or equivalent preferred but not required.
Benefits:CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees may also enroll in the Company's 401(k) retirement savings plan and participate in the Employee Stock Purchase Plan. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
For more detailed information on available benefits, please visit https://www.cvshealth.com/careers/benefits.
We anticipate the application window for this opening will close on: 11/27/2024
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.