Retail Operations Manager
3 weeks ago
Goodwill of Delaware and Delaware County is seeking a highly skilled and experienced Floating Store Manager to oversee the operations of multiple retail stores within our network. As a key member of our team, you will be responsible for ensuring the success of our stores, driving revenue growth, and implementing effective business strategies to achieve profitability.
Key Responsibilities:- Oversee store operations, including sales, inventory management, and customer service
- Develop and implement business strategies to drive revenue growth and improve profitability
- Lead and motivate store teams to achieve sales and production goals
- Conduct training and development programs to ensure consistent knowledge and skills across stores
- Manage POS functions, including sales, refunds, audits, and inventory control
- Ensure accurate record keeping, daily reports, and reporting of sales, donations, labor hours, and production
- Maintain high standards of customer satisfaction and resolve customer issues or complaints
- Work collaboratively with district managers, store teams, and other stakeholders to promote the achievement of company mission
- At least three years of retail management or related operational management experience
- Bachelor's degree in a related field preferred
- Excellent verbal and written communication skills
- Strong people management skills with the ability to lead, motivate, and train direct reports
- Strong analytical, problem-solving, and decision-making abilities
- Demonstrated ability to work independently and in a team environment
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today.
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