Generator Technical Support Specialist

23 hours ago


Memphis, Tennessee, United States Imperial Industrial Supply Full time
Job Summary

We are seeking a highly skilled and experienced Generator Technical Support Representative to join our team at Imperial Industrial Supply.

The ideal candidate will have a strong background in power generation equipment and be able to provide technical support and guidance to customers via phone, email, chat, and text.

The successful candidate will be responsible for troubleshooting and repairing customers' equipment, as well as providing guidance on preventative maintenance and repair procedures.

Key Responsibilities:

  • Provide technical support and guidance to customers via phone, email, chat, and text
  • Troubleshoot and repair customers' equipment
  • Provide guidance on preventative maintenance and repair procedures
  • Identify and order required parts and materials
  • Perform standard repairs on power generation equipment and related supporting accessories
  • Participate in meetings and trainings as assigned

Requirements:

  • High school diploma or equivalent
  • Minimum of 3 years of experience in power generation equipment
  • Gas engine generator/electrical troubleshooting experience required
  • Strong problem-solving skills and attention to detail
  • Ability to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics

We offer a competitive salary and a positive work environment. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.



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