Residential Program Director
3 weeks ago
At ViaQuest Residential Services, we provide quality support and services to individuals with developmental disabilities in their homes. As a Program Manager, you will play a crucial role in ensuring that our clients receive the best possible care and support.
Responsibilities:
- Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, and benefits.
- Use behavioral health interventions to improve outcomes for individuals served.
- Assist in the ongoing development of behavior support strategies and ensure their implementation.
- Collaborate with all members of the individuals' service team to ensure great communication and customer service.
- Supervise Direct Support Professionals and ensure they are thoroughly trained and providing the best possible services.
- Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
- Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.
Requirements:
- High school diploma/GED or higher.
- Minimum of 3 years of experience in the field of developmental disabilities.
- Strong customer service and communication skills.
- Supervisory or management experience preferred.
- Displays strong communication skills and possesses excellent decision-making and time-management skills.
What ViaQuest Can Offer:
- Paid training.
- Benefit package for full-time employees (including medical, vision, dental, disability, and life insurance and a 401k).
- Employee discount program.
- Paid-time off.
- Employee referral bonus program.
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