Risk Management Specialist

3 days ago


Phoenix, Arizona, United States USAA Full time
Join Our Team: Risk Management and Claims Resolution

At USAA, we're committed to providing exceptional service to our members. As an Injury Adjuster, you'll play a critical role in resolving claims efficiently and fairly.

This hybrid role requires an individual to be in the office 3 days per week. The position can be based in one of the following locations: Colorado Springs, CO; Phoenix, AZ; San Antonio, TX; Chesapeake, VA; or Tampa, FL.

Key Responsibilities:

  • Investigate loss details and determine legal liability.
  • Evaluate, negotiate, and settle claims in compliance with state laws and regulations.
  • Communicate effectively with team members, vendors, and internal stakeholders.
  • Solve complex problems and make sound judgments.
  • Prioritize tasks and manage multiple projects simultaneously.

Requirements:

  • A high school diploma or general equivalency diploma.
  • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
  • A working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
  • Aquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

Compensation: $57,970 - $103,870

USAA offers competitive compensation and comprehensive benefits, including health, dental, and vision insurance, as well as retirement savings options and paid time off.



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