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Area Teller Specialist

2 months ago

Milwaukee, Wisconsin, United States Associated Banc-Corp Full time
About the Role

Associated Banc-Corp is seeking a highly skilled and customer-focused Area Teller Specialist to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service, processing transactions, and maintaining the operational integrity of our offices.

Key Responsibilities
  • Provide fast, friendly, and accurate customer service, adhering to common courtesies and delivering the brand promise with every interaction.
  • Efficiently and accurately process customer transactions, adhering to all required policies and procedures.
  • Ensure policies and procedures are adhered to, and the operational integrity of the office is maintained.
  • Support the sales process in the branch by identifying customer needs, promoting current offers, and referring customers to other colleagues for assistance with financial solutions.
  • Provide awareness and demonstration of all channel capabilities and the overall benefit to the customer.
  • Perform all teller duties needed by the branch, including balancing and proving cash daily to maintain accurate transactions processed and record keeping.
  • Learn the bank's products and services to retain and enhance customer account relationships.
  • Assist in coordinating the teller operations, giving guidance and direction to maintain quality customer service.
  • Provide customer service/servicing to all customers, consistently exceeding expectation in every interaction.
  • Support and service fellow colleagues within and outside of the banking office by adhering to the company's vision and values.
  • Protect the Bank's financial interests by complying with internal and external policies, procedures, and regulations.
  • Perform office duties, including maintaining office supplies and providing a professional, organized environment.
Requirements
  • High School or equivalent combination of education and experience.
  • 2-4 years Teller (or equivalent cash handling) with strong customer service and operations skills.
  • Must have access to reliable transportation and the ability to lawfully drive self, if applicable by start date.
What We Offer
  • Competitive salaries with professional development and advancement opportunities.
  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Personal banking, loan, investment, and insurance benefits.
Why Join Us

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, and Minnesota, and we consider our colleagues critical to our continued success. We strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.

We are an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.