ServiceNow Architect

3 days ago


San Francisco, California, United States Oscar Associates Full time
ServiceNow Architect Job Description

We are seeking an experienced ServiceNow Architect to join Oscar Associates Limited (US) in a challenging role that requires a deep understanding of ServiceNow platform capabilities and best practices.

Key Responsibilities:
  • Design and implement ServiceNow solutions that align with business objectives and IT strategies
  • Lead the architectural design of complex ServiceNow implementations
  • Provide expert guidance on IT Operations Management (ITOM), Configuration Management Database (CMDB), and Discovery modules
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Develop and maintain ServiceNow best practices and standards
  • Mentor junior team members and provide technical leadership
  • Ensure scalability, performance, and security of ServiceNow implementations
  • Stay current with ServiceNow platform updates and new features
Required Skills:
  • Extensive experience with ServiceNow platform administration and development
  • In-depth knowledge of IT Operations Management (ITOM)
  • Expertise in Configuration Management Database (CMDB) design and implementation
  • Proficiency in ServiceNow Discovery module
  • Strong understanding of ITIL processes and best practices
  • Excellent problem-solving and analytical skills
  • Effective communication skills, both written and verbal
Desired Certifications:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist - Discovery (CIS-Discovery)
  • ServiceNow Certified Implementation Specialist - Service Mapping (CIS-Service Mapping)
Experience:

Minimum 5 years of experience working with ServiceNow platform

3 years of experience in a ServiceNow Architect or similar role

Bachelor's degree in Computer Science, Information Technology, or related field



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