Leasing Consultant

Affinity Living Communities is a forward-thinking, property management organization that is part of Inland Group, a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA. We have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents.

We are seeking a people-focused Leasing Consultant for our brand new, 55 and older, active adult community - Affinity at Nampa. Through relationship selling, the Leasing Consultant will help ensure the highest level of occupancy in the community. You will be responsible for building a strong rapport with our prospective and current residents.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments.
• Listen with intent while gathering information from prospective residents to design an individualized experience for each tour that will best fit their needs.
• Provide meaningful and targeted follow-ups to potential residents.
• Maintain a community culture focused on enhancing our residents' way of life while providing excellent customer service and a supportive home environment.
• Show available apartments with prospective residents and conduct move-in orientations with new residents.
• Support community by participating in resident-led events and activities; keep accurate records of resident/property activities.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Collaborate with Marketing and Sales to understand current marketing and sales programs while also keeping an active gauge on local competition and market conditions.
• Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
• Comply with all company policies and procedures.
• Comply with all Fair Housing laws.

• A relational and influential Leasing Consultant who can build strong rapport and effectively engage with prospective and current residents, while working cohesively with community team members.
• Must be a team player who takes a 'we' over 'me' approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Excellent customer service and interpersonal skills.
• Preferred experience in residential property management, retail, sales, or customer service.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver's license and insured, operable vehicle.

• Competitive pay (based on experience).
• Bonus incentive.
• Annual performance review with potential merit increase.
• Full benefits package: Medical, Dental, Vision, Disability, AD&D, and Life Insurance.
• 401(k) with Safe Harbor contribution.
• Vacation, Sick, and Holiday Pay.