Digital Product Designer

4 weeks ago

New York, New York, United States EmergiTel Full time

About EmergingTel

We are an innovative insurtech company dedicated to building a technology-enabled ecosystem for protection and insurance. Our mission is to create a seamless and efficient experience for customers and partners alike. With a full suite of digital capabilities, we power connections between insurers, distributors, and customers, making it easier to buy and sell insurance and protection products.

We serve customers in multiple markets across North America, Asia, and Europe. Our vision is to be the leading insurtech company, and we're looking for talented individuals to help us achieve this goal.

In this role, you will play a pivotal part in shaping and growing our digital products, services, and B2B partnerships across our key region: the United States. If you're passionate about creating seamless, visually appealing interfaces and not shy to leverage your research capabilities to understand customer needs, map customer journeys, or facilitate workshops, we'd love to have you on board.

Key Responsibilities

You will be responsible for:

  • Conducting user research and product testing to understand customer needs and inform design decisions of broader product teams
  • Mapping customer journeys, identifying pain points, and opportunities for improvement
  • Fostering the growth of our B2B partnerships, ensuring our products cater to partners' and end-customers' needs
  • Collaborating with cross-functional teams to deliver exceptional user experiences for our clients
  • Working daily with your design and product colleagues who are scattered around the world and contributing to culture-building within the team
  • Leveraging your UI skills to produce wireframes, product concepts, or high-fidelity prototypes

Requirements

To be successful in this role, you will need:

  • Strong user research capabilities, with experience in customer journey mapping and workshop facilitation
  • Experience with B2B partnerships and cross-functional collaboration; consulting experience is a big plus
  • Ability to translate research insights into product and design solutions
  • Excellent knowledge of UI design and its methodologies, practices, and patterns, including the ability to put them to work and deliver tangible results
  • Strong collaboration and communication skills
  • Excellent English proficiency
  • Can-do attitude and openness to collaborate with diverse people around the world
  • Portfolio or case studies demonstrating your qualities
  • Other competencies, such as product testing and optimization or data analytics, are a plus
  • Previous experience working with design systems, design tokens, and React-based components is a plus

Competencies

To excel in this role, you will need to demonstrate the following key competencies:

  • Impactful: Has a clear understanding of the team's objectives and aligns efforts to these
  • Curious: Engages in learning activities and is interested in understanding different ways of doing things, including the key activities performed by others in the team
  • Collaborative: Builds diverse networks and cooperative key working relationships to work in partnership with others
  • Creative: Identifies beneficial new approaches and ways of looking at problems, introduces them within the team

Salary

Estimated annual salary: $120,000 - $150,000.

Location

The role is based in the United States, with the possibility of remote work.

About EmergingTel

EmergingTel is an innovative insurtech company dedicated to building a technology-enabled ecosystem for protection and insurance. Our mission is to create a seamless and efficient experience for customers and partners alike. With a full suite of digital capabilities, we power connections between insurers, distributors, and customers, making it easier to buy and sell insurance and protection products.

We serve customers in multiple markets across North America, Asia, and Europe. Our vision is to be the leading insurtech company, and we're looking for talented individuals to help us achieve this goal.

Our company culture is built on collaboration, innovation, and a passion for emerging technologies. We believe in empowering our employees to take ownership of their work and contribute to the company's growth and success.

At EmergingTel, you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the insurtech industry. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you're passionate about emerging technologies and want to be part of a innovative company that's shaping the future of insurtech, we encourage you to apply for this exciting opportunity.

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