Dental Office Operations Specialist

5 days ago


Pittsburgh, Pennsylvania, United States Squirrel Hill Health Center Full time

We are seeking a skilled Dental Front Office Coordinator to join our team at Squirrel Hill Health Center.

Job Overview

This role plays a vital part in ensuring the smooth operation of our dental department, providing exceptional patient care and support services.

Key Responsibilities
  • Patient Interaction: Greet patients, check them in for appointments, verify contact information and insurance status, and ensure a positive experience.
  • Scheduling: Manage dental schedules to achieve optimum utilization, reduce wait times, and decrease no-shows. Schedule and confirm appointments, track recall appointments, and follow up on missed appointments.
  • Front Desk Operations: Assist with registration, eligibility verification, and updating patient information. Collect and stamp outgoing dental mail, and maintain a clean and organized workspace.
Requirements
  • Dental front office experience preferred.
  • Knowledge of dental terminology, ICD-10, and CPT coding is a plus.
  • Fluency in a second language is desired but not required.
Work Environment

As a valued member of our team, you will work in a fast-paced environment with rotating shifts, including evenings and weekends. You must be available to work in any SHHC location as needed and willing to assist other front office staff when necessary.

Compensation

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package and opportunities for growth and development.



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