Healthcare Network Support Professional
1 week ago
We are looking for a Healthcare Network Support Professional to join our team at MedPOINT Management. As a key member of our Provider Network Operations department, you will be responsible for ensuring accurate and timely provider profile creation across our Client IPA databases.
About the Role:
- You will create and maintain accurate provider profiles in our database systems.
- You will verify documentation from CPPA, CAQH, and other authorized sources before creating provider profiles.
- You will collaborate with providers to gather necessary onboarding documents.
- You will communicate effectively with internal teams and external stakeholders through email, phone calls, and written requests.
- You will work closely with Credentialing, PNO Contract, and Network Management teams to ensure efficient provider onboarding processes.
- You will monitor daily activities and productivity using workflow queues.
- You will maintain accurate Client databases through regular reviews and audits.
- You will foster open communication with Leadership regarding network changes or issues.
- You will provide exceptional customer service to meet the satisfaction of IPA clients and contracted providers.
- You will contribute to various mandatory projects, including data cleanup, workflow revisions, database maintenance, and other initiatives as assigned.
Key Skills:
- Strong communication and interpersonal skills.
- Ability to maintain multiple priorities and deadlines.
- Highly motivated with excellent attention to detail.
- Ability to work independently and take direction.
- Quick learning of new software tools.
Estimated Salary Range:$65,000 - $85,000 per annum, based on location and experience.
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