Oracle EBS HR Consultant
1 month ago
This is a 12-month contract with AST. The client is located in Canada, and the working hours are EST. The candidate must have a LinkedIn profile and a valid visa copy from 2018 to the present date.
The role will be responsible for supporting three or more EBS HRMS modules (HR, Time & Labor, Payroll).
Key Responsibilities:
- Collaborate with the Onshore EBS Lead to analyze and resolve functional and technical problems related to three or more of the following Oracle EBS HRMS modules (HR, Time & Labor, Workforce Scheduling, Payroll)
- Provide advisory and configuration support to meet the client's requirements when enhancements are needed. Document all application setups using the AST provided templates.
- Support EBS upgrades in the areas of three or more EBS HRMS modules (HR, Time & Labor, Workforce Scheduling, Payroll)
- Understand the data touchpoints and integrations associated with the modules you are specialized.
- Manage a large volume of post-production support tickets.
- Support multiple customers across various post-production support tickets.
- Gain an understanding of AST Managed Services' Service Level Agreement (SLA) program.
Requirements:
- 8 years of business consulting experience
- 4+ years of relevant experience in Oracle EBS HRMS; working in an Implementation Consulting or Production Support role.
- Specialized in three or more EBS HRMS modules (HR, Time & Labor, Workforce Scheduling, Payroll)
- Experience of working in onsite/offshore model
- Experience working independently as well as collaborating with a team to meet tight deadlines.
- Strong analytical, problem-solving, debugging skills.
- Good verbal and written communication, active listening, and interpersonal skills
- Organized and detailed-oriented
- Strong customer service-focused mentality
- Able to fully utilize Microsoft Office (Word, Excel, PowerPoint) and JIRA.
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