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Retail Sales Representative

2 months ago

Waterford, Michigan, United States Tommy's Slalom Shop, Inc. Full time

Sales Associate for Wake & Surf Equipment

Tommy's Slalom Shop, Inc. is a premier retailer specializing in water sports gear and accessories. We are seeking a dedicated and enthusiastic Sales Associate to join our team. This role is ideal for individuals with a passion for boating and water sports, as well as a strong customer service background.

Key Responsibilities:

  • Deliver exceptional customer service and ensure customer satisfaction.
  • Engage with customers through open-ended questions to build rapport.
  • Assist in receiving and organizing merchandise for the store.
  • Achieve sales targets by effectively promoting and selling products.
  • Utilize social media platforms to connect with customers and enhance engagement.
  • Collaborate with product representatives to gain product knowledge and demonstrate features.
  • Maintain the cleanliness and organization of the sales area and inventory storage.
  • Accurately process sales transactions, returns, and exchanges.
  • Ensure all products are properly tagged and displayed.
  • Perform additional tasks as assigned by management.

Qualifications:

The ideal candidate will possess the following skills and attributes:

  • Customer Service Orientation: A commitment to providing respectful and efficient service to customers.
  • Sales Skills: Ability to build trust and enthusiasm while selling products.
  • Water Sports Knowledge: Willingness to learn about the water sports industry and the products offered.
  • Communication Skills: Proficient in verbal and written communication with colleagues and customers.
  • Integrity: Openness to acknowledging mistakes and learning from them.

Work Environment:

The role involves working in a dynamic retail environment with varying noise levels. Employees may be required to work outdoors and handle physical tasks, including lifting items up to 50 pounds.

Join our team at Tommy's Slalom Shop, Inc. and become part of a community that values its employees and offers numerous benefits, including competitive wages, discounts on merchandise, and opportunities for professional growth.