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Food and Beverage Service Associate

2 months ago

Charleston, West Virginia, United States Baskin Robbins Full time

**Job Summary**

We are seeking a skilled and enthusiastic Food and Beverage Service Associate to join our team at Baskin Robbins. As a Server, you will play a key role in delivering exceptional customer experiences and ensuring the highest level of service quality.

**Key Responsibilities:**

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Make informed food and beverage recommendations to guests, based on their preferences and dietary requirements.
  • Anticipate and respond to guest needs, ensuring seamless service delivery.
  • Handle guest complaints in a professional and courteous manner, escalating issues to management as needed.
  • Work collaboratively with the team to maintain a clean and organized workspace, adhering to health and safety standards.

**Requirements:**

  • Ability to work in a fast-paced, dynamic environment with a high volume of guests.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask and prioritize tasks, ensuring seamless service delivery.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.