Banquet Captain

3 weeks ago

Tucson, Arizona, United States Wyndham Hotels & Resorts Full time
Job Summary

The Banquet Captain/Supervisor is responsible for overseeing the set-up, service, and clean-up of all assigned banquet functions. This role requires strong leadership and communication skills to ensure seamless execution of events.

Key Responsibilities
  • Supervise and assist with the set-up of assigned catered functions, ensuring that hotel standards are met and advance preparation for service is adequate.
  • Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.
  • Respond to guests' needs in a timely manner and communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food & Beverage Manager.
  • Assist Banquet Manager/Supervisor/F&B Manager with the creation of the Banquet Work Schedule and completion of Banquet Wage Progress Reports.
  • Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
  • Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
Requirements
  • High School diploma or equivalent and/or experience in a related field preferred.
  • College course work in a related field helpful.
  • Previous supervisory responsibility preferred.
  • Ability to stand during entire shift.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Working Conditions

Flexible and long hours sometimes required. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 21 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.

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