ServiceNow Solutions Leader

7 days ago


Wilmington, Delaware, United States TEPHRA Full time
Job Description

We are seeking a highly experienced ServiceNow Solutions Leader to join our team at TEPHRA. As a Director - Presales & Solutions, you will play a critical role in positioning ServiceNow solutions based on customers' digital transformation needs.

The ideal candidate will have 13-15 years of overall IT experience, with 5+ years of experience in ServiceNow presales. They will also have expertise in ITxM, CMDB, CSDM, and Discovery, as well as exposure to HRSD, IRM, CSM, FSM, TSOM, OTM, and other industry-specific solutions.

The salary for this position is approximately $140,000 - $160,000 per year, depending on location and experience.

Responsibilities
  • Drive sales and solution activities, solution designing, and project planning
  • Craft customer roadmap and further advisory on adoption
  • Develop solutions to address business problems using proven methods, tools including validating solution with cross-technology SMEs as applicable
  • Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
  • Help presales leads articulate solutions as appropriate to client audiences
  • Provide inputs for product demos and proof of concepts as required
  • Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
  • Enable a successful transition from the sale phase to the delivery phase
  • Build strategy to develop and share reusable assets that can be readily applied to new opportunities
Required Skills and Qualifications
  • 13-15 years of overall IT experience with 5+ years' experience in ServiceNow presales
  • Experience in ITxM, CMDB, CSDM, and Discovery
  • Exposure to HRSD, IRM, CSM, FSM, TSOM, OTM, and other industry-specific solutions
  • Technical knowledge in the following areas:
    • ServiceNow Platform, workflows, Integrations
    • ServiceNow implementation experience
    • Knowledge of ServiceNow Managed Service Provider (MSP) model
  • ServiceNow certified along with pre-sales accreditations (Required: CAD/CIS, Preferred: CTA/CMA)
  • Able to mentor, build teams, and drive strategy for growth
Benefits
  • Competitive salary: $140,000 - $160,000 per year
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Benefits package including health insurance, retirement plan, and paid time off

  • ServiceNow Specialist

    3 weeks ago


    Wilmington, Delaware, United States TEPHRA Full time

    Job Summary: Tephra is looking for a seasoned professional to fill the role of Director - Presales & Solutions in our ServiceNow practice. The ideal candidate will be responsible for positioning ServiceNow solutions based on customers' digital transformation needs. This involves presenting Tephra's services capabilities and contextual solutions/roadmaps to...


  • Wilmington, Delaware, United States TEPHRA Full time

    Job OverviewTephra is seeking a skilled Presales Expert for ServiceNow to join our team. The ideal candidate will have 13-15 years of overall IT experience, with 5+ years of experience in ServiceNow presales, and a strong background in ITxM, CMDB, CSDM, and Discovery.The salary for this position is approximately $150,000 per year, depending on location and...


  • Wilmington, Delaware, United States LanceSoft Full time

    About LanceSoftLanceSoft is a leader in technology innovation, dedicated to delivering cutting-edge solutions. We are seeking a seasoned Principal Application Designer to join our team and drive our application development initiatives.Job DescriptionThe successful candidate will have a strong analytical and technical skillset, excellent problem-solving...


  • Wilmington, Delaware, United States KLM Careers Full time

    About the RoleWe are seeking an experienced Automation Solutions Leader to join our team in Wilmington, MA. As a Senior Controls Engineer at KLM Careers, you will lead innovative automation projects in the Life Science industry.


  • Wilmington, Delaware, United States Solenis LLC Full time

    Solenis LLC is a global leader in specialty chemicals, providing sustainable solutions to water-intensive industries. Our product portfolio includes water treatment chemistries, process aids, functional additives, cleaners and disinfectants, and monitoring systems.Headquartered in Wilmington, Delaware, Solenis has 69 manufacturing facilities worldwide,...


  • Wilmington, Delaware, United States KLM Careers Full time

    Job OverviewWe are seeking a seasoned Senior Controls Engineer to lead our automation team in Wilmington, MA. This is an exceptional opportunity for a talented engineer to drive innovative automation solutions and contribute to the growth of our Life Science clients.


  • Wilmington, Delaware, United States Mondo Full time

    Job Title: Technical Solutions SpecialistThis is a hybrid role located in San Francisco. The position involves working as a Senior Solution Architect on an 8+ month contract.Estimated Salary: $90-110 per hour W2About the RoleThe successful candidate will play a pivotal role in shaping the technology landscape to meet business, application, data, and...


  • Wilmington, Delaware, United States HealthTrust Workforce Solutions Full time

    HealthTrust Workforce Solutions, a leading healthcare staffing agency, is seeking an experienced CT Technologist to join our team for a contract position in Wilmington, Ohio.Salary: $67.5 - $70.2 HourlyAbout the JobWe are looking for a highly skilled and dedicated CT Technologist to work with us on a 13-week contract basis. As a member of our team, you will...


  • Wilmington, Delaware, United States Mondo Full time

    Job Title: Enterprise Solution DeveloperWe are seeking an experienced Enterprise Solution Developer to join our team at Mondo. As a key member of our architecture group, you will play a pivotal role in shaping the technology landscape for our global leader client in the pharmaceutical and biotech industry.**Job Description:**Design and develop robust...


  • Wilmington, Delaware, United States Mondo Full time

    **Job Title:** Senior Solution Architect**Location:** San Francisco, CA (hybrid role)**Job Type:** 8+ Month Contract**Compensation:** $90- $110 per hour W2At Mondo, we are partnering with a global leader in the pharmaceutical and biotech industry to shape the technology landscape.As a Senior Solution Architect, you will play a pivotal role in driving...


  • Wilmington, Delaware, United States Capital One Full time

    Job SummaryWe are seeking a skilled Technical Solutions Developer to join our team at Capital One. As a senior software engineer, you will play a key role in designing, developing, and implementing technical solutions in full-stack development tools and technologies.About UsCapital One is a leading financial services company dedicated to helping customers...


  • Wilmington, Delaware, United States Insight Global Full time

    **About Insight Global:**We are a forward-thinking organization dedicated to providing innovative digital health solutions. We're seeking an exceptional leader to drive our enterprise imaging initiatives forward.**Job Summary:**This is a high-level leadership role that requires strategic thinking, technical expertise, and excellent communication skills. As...


  • Wilmington, Delaware, United States Capital One Full time

    About This RoleWe are seeking an experienced Cloud-Based Technology Leader to join our team. As a key member of our engineering team, you will be responsible for designing and developing cloud-based solutions that drive business growth and customer satisfaction.Key Responsibilities:Leverage your expertise in cloud computing to design and implement scalable...


  • Wilmington, Delaware, United States Capital One Full time

    Job OverviewWe are seeking an experienced Software Engineering Leader to join our team at Capital One. As a key member of our Bank Modernization teams within Bank Tech, you will contribute to the design and development of key components within our new core platform.About the RoleYou will lead a portfolio of diverse technology projects and a team of...

  • Risk Execution Leader

    3 weeks ago


    Wilmington, Delaware, United States OneMain Financial Full time

    Job Title: Risk Execution Leader**About Us:**OneMain Financial is a leading provider of nonprime customer financial services, dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've focused on responsible access to credit and innovative digital thinking.**Salary Estimate:** $120,000 - $150,000 per year, based on location...


  • Wilmington, Delaware, United States CPI Security Full time

    CPI Security is seeking a talented Security Solutions Advisor to join our team in Wilmington, North Carolina. As a key member of our sales team, you will be responsible for designing and presenting our award-winning security and home automation solutions to potential customers.About the Position:This role offers a fantastic opportunity for a highly motivated...


  • Wilmington, Delaware, United States The Lycra Company LLC Full time

    Strategic OpportunityThe Lycra Company LLC is seeking a visionary leader to spearhead innovation in the knits category, driving business growth through strategic direction and market leadership.About the Role:Develop and execute a 3–5-year roadmap for the knits category, aligning with company goals and objectives.Collaborate with cross-functional teams to...


  • Wilmington, Delaware, United States Mondo Full time

    **About the Role**: We are seeking an experienced Lead Enterprise Architect to join our team at Mondo. In this hybrid role, you will be based in San Francisco and work closely with a global leader in the pharmaceutical and biotech industry.**Job Summary**: As a Senior Solution Architect, you will play a pivotal role in shaping the technology landscape to...


  • Wilmington, Delaware, United States Oak Street Health Full time

    Job Summary: Clinical Leadership Position at Oak Street HealthThe Clinical Leadership Position at Oak Street Health offers a unique opportunity to shape the future of healthcare and deliver exceptional patient care as a Primary Care Physician Leader. This role involves leading the clinical team, practicing primary care, and driving strategic initiatives that...


  • Wilmington, Delaware, United States Solenis Full time

    Innovative solutions for sustainable water management. As a Senior Scientist Leader at Solenis, you will lead cutting-edge research projects to develop novel aqueous systems for the paper industry. With a strong background in chemical engineering, you will drive the creation of efficient and effective emulsions and dispersions for internal paper sizing. Key...