ServiceNow Solutions Leader
7 days ago
We are seeking a highly experienced ServiceNow Solutions Leader to join our team at TEPHRA. As a Director - Presales & Solutions, you will play a critical role in positioning ServiceNow solutions based on customers' digital transformation needs.
The ideal candidate will have 13-15 years of overall IT experience, with 5+ years of experience in ServiceNow presales. They will also have expertise in ITxM, CMDB, CSDM, and Discovery, as well as exposure to HRSD, IRM, CSM, FSM, TSOM, OTM, and other industry-specific solutions.
The salary for this position is approximately $140,000 - $160,000 per year, depending on location and experience.
Responsibilities- Drive sales and solution activities, solution designing, and project planning
- Craft customer roadmap and further advisory on adoption
- Develop solutions to address business problems using proven methods, tools including validating solution with cross-technology SMEs as applicable
- Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
- Help presales leads articulate solutions as appropriate to client audiences
- Provide inputs for product demos and proof of concepts as required
- Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
- Enable a successful transition from the sale phase to the delivery phase
- Build strategy to develop and share reusable assets that can be readily applied to new opportunities
- 13-15 years of overall IT experience with 5+ years' experience in ServiceNow presales
- Experience in ITxM, CMDB, CSDM, and Discovery
- Exposure to HRSD, IRM, CSM, FSM, TSOM, OTM, and other industry-specific solutions
- Technical knowledge in the following areas:
- ServiceNow Platform, workflows, Integrations
- ServiceNow implementation experience
- Knowledge of ServiceNow Managed Service Provider (MSP) model
- ServiceNow certified along with pre-sales accreditations (Required: CAD/CIS, Preferred: CTA/CMA)
- Able to mentor, build teams, and drive strategy for growth
- Competitive salary: $140,000 - $160,000 per year
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Benefits package including health insurance, retirement plan, and paid time off
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