Health and Wellness Specialist
6 days ago
Job Title: Health and Wellness Specialist
About the Job:
iCRYO One Loudoun is a new Health and Wellness Center that specializes in Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, IV therapy, and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry.
Salary: $**40,000 - $60,000 per year (base pay plus commission)
About the Role:
The ideal candidate should have a dynamic personality and a passion for overall wellness and recovery. Must be energetic and ready to assist guests upon arrival. The Health and Wellness Specialist is responsible for assisting and educating guests in achieving their wellness goals with exceptional guest service, marketing through social media, and attending community events.
Responsibilities:
- Assist and educate guests in achieving their wellness goals
- Provide exceptional guest service
- Market through social media and attend community events
- Continue education of products and services
- Work as a team with other employees and maintain safety protocols
Qualifications:
- Ability to work a minimum of 12-30 hours a week with a flexible schedule including evenings and weekends
- Ability to comprehend and pass iCRYO designed service exams following initial training
- Maintain good time management skills, good judgment, and ability to multi-task
- Display exceptional guest experience skills, handle and resolve guest issues to maintain guest loyalty
- Understand the needs of the guest, ability to educate guests on services needed in a competent, efficient, and professional manner
- Meet or exceed minimum productivity requirements set by the company including sales goals
- Maintain professional appearance and positive attitude
- Maintain an environment of trust, communicate efficiently with managers and peers
- Must be able to complete ongoing and continued education
- Maintain a clean environment, uphold company standards
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