Inside Sales Support Specialist

4 days ago


Charleston, West Virginia, United States Radio Communications of Charleston, Inc. Full time
Role Overview

The Inside Sales Coordinator plays a critical role in supporting the sales team at Radio Communications of Charleston, Inc. This individual will be responsible for handling customer inquiries, providing product information, and troubleshooting technical issues.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Provide detailed information about our products and services, as well as technical support
  • Update customer records and maintain accurate documentation
  • Collaborate with the sales team to achieve sales goals and objectives
  • Develop and maintain a comprehensive knowledge base of our products and services

Requirements:

  • Previous experience in customer-facing roles, sales, or related industries
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients and provide exceptional customer service
  • Positive and professional demeanor, with a strong work ethic
  • Ability to prioritize tasks and manage multiple responsibilities

Compensation and Benefits:

Our estimated salary range for this position is $70,000 - $90,000 per year, depending on experience. In addition to competitive pay, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

About Us:

Radiocommunications of Charleston, Inc. has been providing high-quality 2-way radio systems for over 47 years. We specialize in BDA/DAS design and installations, public safety radio systems, and 2-way radio systems for schools, public safety, and industry.



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