Assistant Team Leader

4 weeks ago


Geneseo, Illinois, United States Goodwill of the Finger Lakes Full time
Assistant Team Leader Job Description

About the Role:

The Assistant Team Leader is a key member of our retail team, responsible for supporting the Store Leader and assigned stores in the processing and merchandising of soft lines. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage production and merchandising of soft lines departments to meet daily, weekly, and monthly production goals.
  • Develop and implement efficiencies or continuous improvements in coordination with the Store Manager.
  • Communicate production goals and ensure team member understanding of direct tie to sales and back to mission.
  • Motivate team members to achieve goals and perform duties as staffing needs arise.
  • Train new employees within operation on processes and procedures and follow through on additional training/retraining as needed.
  • Monitor merchandise levels on the floor and adjust production goals and pull process as necessary.
  • Provide input for employee scheduling and record hours worked for assigned operation.
  • Develop merchandise displays and advertising in coordination with the Store Manager for assigned departments.
  • Ensure proper maintenance of merchandise displays and keep racks and fixtures to standards.
  • Maintain proper security of all company assets.
  • Assist the Store Leader with store employee meetings as necessary for employees in assigned operation.
  • Serve as Manager on Duty as dictated by schedule and ensure safe work practices are followed at all times.
  • Ensure the facility is neat, clean, and organized to prevent injury or accident.
  • Assist with supervising the daily cash drawer balances and deposits of store receipts.
  • Assist with monitoring the operation of the cash registers to ensure proper accountability of all transactions.
  • Balances cash and deposits store receipts as required.
  • Assist with the transmission of all required reports.
  • Assist with the supervision of all employees.
  • Reviews customer concerns and resolves appropriately.
  • Maintains facility in a neat, clean, and organized fashion at all times.
  • Assists in ensuring that store equipment is kept in proper working order.

Qualification Requirements:

To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations.

Education and/or Experience:

  • High school diploma or GED required, associate's degree preferred.
  • Minimum of one year retail experience with at least six months supervisory experience.

Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.



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