Customer Service Specialist
4 weeks ago
Blaze Credit Union is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a Personal Banker, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and promoting our products and services.
Key Responsibilities- Member Engagement: Educate members on how to optimize our services to meet their individual needs, providing personalized solutions to help them achieve their financial objectives.
- Account Management: Perform duties and responsibilities related to opening and processing changes on various account types, including Savings, Checking, Certificate, Retirement, Legal, and Business Accounts.
- Loan Processing: Oversee the consumer loan process, ensuring compliance with approved guidelines and providing excellent service to our members.
- Relationship Building: Create meaningful relationships with our members through excellent service and face-to-face interaction, building trust and loyalty.
- Team Support: Support your team by taking initiative to meet our growth objectives, contributing to a positive and productive work environment.
- Passion for Helping Others: You are passionate about helping others, member-centric, and goal-driven, with a strong desire to make a positive impact in the lives of our members.
- Financial Knowledge: You have an understanding of account opening, lending, and other financial products, with the ability to communicate complex information in a clear and concise manner.
- Communication Skills: You are comfortable having conversations and making recommendations, with excellent verbal and written communication skills.
- Community Focus: You seek new ways to serve others in your community, are innovative, and thrive on challenges, with a strong commitment to community involvement.
- Team Player: You work well with others, even when things don't go as planned, with a positive attitude and a willingness to collaborate.
- Adaptability: You enjoy a fast-paced environment and can multi-task, with the ability to adapt to changing priorities and deadlines.
- Experience: You have 1-3 years' experience working in a financial institution, with a strong understanding of financial products and services.
- Education: You have a High School degree or GED, with a strong foundation in mathematics and financial principles.
- Competitive Compensation: Competitive wages, with a minimum of $20 per hour, and Saturday pay at 1.5x for hours worked.
- Opportunities for Growth: Opportunities for growth and development, including constructive guidance and mentorship, and career advancement through our CAREER pathway in branches.
- Benefits: Great benefits, including affordable healthcare, up to 6% 401K contribution, tuition reimbursement, and generous PTO.
- Diversity and Inclusion: A commitment to diversity and inclusion, with a focus on creating a healthy and inclusive work environment that values diversity and promotes equal opportunities for all.
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Culinary Specialist
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Warehouse Operations Specialist
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Warehouse Operations Specialist
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Warehouse Operations Specialist
2 weeks ago
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