Data Center Infrastructure Specialist

7 days ago

hillsboro, United States World Wide Technology Full time

Data Center Infrastructure Specialist

Location:

Duration:

Job Description:

We're seeking a skilled Data Center Infrastructure Specialist to join our global team. As a Data Center Engineer, you will be responsible for hardware deployments and acting as a point of escalation for our contracted employees responsible for addressing server break fix tickets. You will also assist Senior Data Center Engineers with the deployment of network, storage, and server nodes within your region. Your strong server and network hardware installation experience, network cabling experience, server break fix experience, experience troubleshooting Linux Kickstart issues, and Linux/Unix troubleshooting skills will be invaluable in this role.

Responsibilities:


Racking, cabling, and initial configuration of all management network devices.


Racking, cabling, and initial configuration of all console switches.


On a daily basis review all break-fix tickets to ensure they meet Data Center Operations standards and escalate any concerns to the local site supervisor.


Provide quality control, after our third party vendor has completed installation, for all network and server cabinet deployments.


Execution of companies build readiness tool that ensures server nodes are ready for the Linux Kickstart process.


Remediation of all Linux Kickstart nodes that do not build properly.


Troubleshooting of dark fiber issues and all network issues at regional POP's.


As requested, identify, tag, and remove from chassis all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.


On a daily basis, review companies Incident Dashboard, which logs electrical infrastructure faults, and act on any fatal or warning incidents, escalating to Senior Engineers as necessary.


At the end of each month provide a 'site health' metrics report to Data Center Operations leadership.


Act as a point of escalation for our contracted employees, who provide tier 1, tier 2, and tier 3 break-fix support.


Assist with hardware installations that extend beyond the scope of work for quarterly organic growth initiatives. Collaborate effectively with cross-functional teams to coordinate these installations and address any related technical challenges.


Ensure companies data center house rules are being followed and immediately report any concerns to leadership.

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