Healthcare Support Specialist

6 days ago


Annapolis, Maryland, United States CVS Health Full time

**Job Summary:** We are seeking a skilled Customer Service Representative to join our team at CVS Health. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

 

About the Role:

In this role, you will provide exceptional customer service and support to our clients, handling a high volume of complex inbound calls and resolving client issues and concerns. You will also collaborate with cross-functional teams to drive process improvements and promote a positive team environment.

 

Key Responsibilities:

  • Provide accurate and timely responses to client inquiries.
  • Collaborate with cross-functional teams to resolve client issues and concerns.
  • Continuously evaluate and identify opportunities to drive process improvements.

 

Requirements:

  • Bachelor's degree in a related field (e.g., business, communications).
  • Minimum 1 year of experience in customer-facing roles or call centers.
  • Excellent communication and problem-solving skills.

 

Salary and Benefits:

We offer a competitive salary range of $45,000 - $65,000 per annum, as well as a comprehensive benefits package including medical, dental, and vision coverage.



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