Shift Leader Position

3 days ago


Lake Charles, Louisiana, United States The Cookie Place Inc Full time
About The Cookie Place Inc

At The Cookie Place Inc, we're on a mission to provide exceptional customer experiences and high-quality baked goods. As a Shift Leader, you'll play a vital role in driving our success.


Job Overview

This is an exciting opportunity to join our team as a Shift Leader, overseeing the day-to-day operations of your shift. You'll be responsible for leading staff, creating a positive guest experience, and ensuring seamless store operations.


Key Responsibilities

Shift Management

  • Oversee all aspects of daily operations, including opening and closing the store.
  • Serve guests and create an engaging experience.
  • Operate a register and ensure accountability of money.
  • Decorate cookies and cakes with various templates.
  • Maintain cleanliness of the store and preparation areas.
  • Adhere to Great American Cookies standards.
  • Responsible for meeting store operations and customer service objectives based on company standards.
  • Oversee cash handling procedures, including making deposits.
  • Prepare ingredients for baking and decorating.
  • Operate an oven and bake ingredients within standard constraints.
  • E nsure that all Company policies and procedures are followed.

Other:

  • Perform other duties as required by your manager.

Requirements

We're looking for candidates with 1-2 years of retail and/or food service management experience, excellent customer service skills, good verbal communication, ability to multi-task, attention to detail, and a team player mindset.


Estimated Salary

$45,000 - $55,000 per year, depending on location and experience.



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