Retail Operations Manager

3 weeks ago


Lake Charles, Louisiana, United States The Cookie Place Inc Full time
About This Role

This is an exciting opportunity to join our team as a Shift Leader, overseeing the day-to-day operations of your shift. You'll be responsible for leading staff, creating a positive guest experience, and ensuring seamless store operations.


Job Overview

The successful candidate will have 1-2 years of retail and/or food service management experience, excellent customer service skills, and a team player mindset. They will also be responsible for operating a register, maintaining cleanliness of the store and preparation areas, and adhering to Great American Cookies standards.


Key Accountabilities

Shift Management

  • Manage opening and closing procedures.
  • Create an engaging experience for guests.
  • Ensure accurate cash handling.
  • Prepare ingredients for baking and decorating.
  • Bake ingredients within standard constraints.
  • E nsure compliance with Company policies and procedures.

Requirements

We're looking for candidates who can work effectively in a fast-paced environment, communicate clearly, and demonstrate a strong commitment to teamwork and customer satisfaction.


Estimated Salary

$50,000 - $65,000 per year, depending on location and experience.



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