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Retail Sales Representative

2 months ago

Myrtle Beach, South Carolina, United States Ace Hardware Full time


This position involves engaging with customers in a retail environment. We are looking for enthusiastic, approachable, and supportive individuals to greet and assist shoppers.

Previous experience in hardware is advantageous but not mandatory, as comprehensive training will be provided.

Our goal is to exceed customer expectations and foster a team that shares this commitment. Ace Hardware is an Equal Opportunity Employer and maintains a Drug-Free workplace.


Key Responsibilities:
The Sales Associate will be responsible for receiving, stocking, and pricing merchandise while ensuring a tidy and organized presentation of products throughout the store.

Customer Engagement:

  • Represent the store positively at all times.
  • Proactively assist customers in resolving issues.
  • Welcome customers as they enter and thank them upon leaving.
  • Maintain a friendly and outgoing attitude while interacting with customers and team members.
  • Respond to all inquiries and calls promptly and courteously.
  • Direct any unresolved customer complaints to management.
  • Possess in-depth product knowledge and familiarity with store layout.
  • Provide personalized assistance to customers, aiming to impress every visitor.
Store Operations

  • Contribute to a safe, professional, and positive work atmosphere.
  • Assist with the receipt, checking, and stocking of products throughout the store.
  • Help maintain appropriate back stock levels.
  • Support daily upkeep and cleanliness of the sales floor, stockroom, and outdoor areas.
  • Ensure a neat and organized sales floor, including promotional displays.
  • Participate in merchandise resets across the store.
  • Support Department Specialists with tasks such as pricing updates and special orders.
  • Ensure that all signage is current and accurate.
  • Operate a forklift safely, following proper training.
  • Communicate any issues requiring Store Support Center attention to the General Manager.
  • Share any merchandising, cost control, or sales suggestions with the General Manager.
  • Engage in store meetings.
  • Maintain professionalism in appearance and conduct.
  • Handle propane dispensing.
  • Be capable of lifting at least 50 lbs.
  • Perform additional duties as assigned.

What to Anticipate:


You will interact directly with customers, assisting them in finding everything they need to complete their projects efficiently.

Enjoy working in a dynamic and lively environment? Our high-energy atmosphere ensures that time passes quickly.

You will be on your feet for the majority of your shift (6 to 8 hours) and must be able to lift up to 50 lbs.


Compensation, Benefits, and Perks:


Paid time off, health insurance covering medical, dental, vision, and prescriptions, employee discounts on products, and complimentary uniform shirts, vests, and more.

Notice to Applicants: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store. The independent store owner is solely responsible for all employment-related decisions, including hiring, discipline, and scheduling.

Ace Hardware Corporation will not receive any applications submitted for this position and does not control or oversee interviews or hiring decisions. If hired, the independent store owner will be your sole employer. Ace Hardware Corporation is not the employer for this role.

The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and are used by independent store owners under a licensing agreement.