Healthcare Navigator and Enrollment Specialist
4 weeks ago
Welcome to Centene Corporation, a leading healthcare company transforming the lives of millions through innovative solutions. We're seeking a skilled Healthcare Navigator and Enrollment Specialist to join our team in a field-based position, covering Albany, Rensselaer, Schenectady, Fulton, and Montgomery counties. As a Healthcare Navigator, you will be the primary point of contact for individuals seeking healthcare services, providing expert guidance to ensure they receive the best possible care.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse populations. A strong understanding of healthcare services, insurance products, and government programs is essential for success in this role. Proficiency in both English and Spanish is highly preferred, as you will be working with individuals who may require language support.
Key Responsibilities:
- Conduct needs-based analyses to identify the most suitable healthcare solutions for individuals and families
- Provide expert guidance on healthcare services, insurance products, and government programs
- Assist individuals with the enrollment process, ensuring smooth transitions into new healthcare plans
- Develop and maintain relationships with community partners, healthcare providers, and local businesses to promote Centene's services
- Stay up-to-date with industry developments, regulatory changes, and new healthcare technologies to provide the best possible solutions for clients
Requirements:
To succeed in this role, you will need:
- A high school diploma or equivalent
- 2-5 years of experience in managed care, sales, customer service, or a related field
- Basic computer skills and proficiency in CRM software
- Excellent communication and interpersonal skills
- A strong understanding of healthcare services, insurance products, and government programs
- Proficiency in both English and Spanish (highly preferred)
Benefits:
Centene Corporation offers a comprehensive benefits package, including:
- Competitive pay range: $22.36 - $38.07 per hour
- A comprehensive benefits package, including health insurance, 401K, and stock purchase plans
- Tuition reimbursement, paid time off, and holidays
- A flexible approach to work with remote, hybrid, field, or office work schedules
Centene Corporation is an equal opportunity employer, committed to diversity and inclusion. We welcome qualified applicants from diverse backgrounds and are proud to offer a workplace that values and celebrates individual differences.
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