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Customer Service Sales Associate

2 months ago

Hammond, Louisiana, United States Vexus Fiber Full time

Retail Sales Specialist

Position Overview:

As a Retail Sales Specialist at Vexus Fiber, you will play a crucial role in delivering exceptional customer service and fostering community connections. Your contributions are vital to our mission of providing top-notch service and support to our customers.

Key Responsibilities:

  • Engage with customers to understand their needs and provide tailored solutions.
  • Utilize your knowledge of telecommunications to assist customers effectively.
  • Manage multiple tasks while maintaining attention to detail and ensuring customer satisfaction.

Essential Skills and Qualifications:

- Proficient in computer operations, including Windows 10 and Microsoft Office Suite.

- Familiarity with the telecommunications sector and its practices.

- Competent in using office equipment such as copiers, fax machines, and calculators.

- Ability to handle high-pressure situations with professionalism.

- Typing speed of 35 to 40 words per minute with accuracy.

- Excellent communication skills, both verbal and written.

- Previous experience in customer service or a related field is preferred.

Educational Background:

- High school diploma or equivalent; some college education is advantageous.

Mathematical and Language Proficiency:

- Ability to apply mathematical concepts in practical scenarios, including fractions and percentages.

- Strong communication skills with the ability to interact professionally with diverse individuals.

- Bilingual capabilities are a plus.

Reasoning and Analytical Skills:

- Proficient in problem-solving and data analysis.

- Ability to interpret various reports and communicate findings effectively.

Job Type: Full-time

Vexus Broadband is an Equal Opportunity Employer.