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HVAC Service and Repair Specialist
2 months ago
Swan Home Comfort is seeking a skilled HVAC Service and Repair Specialist to join our dedicated team. We are a rapidly expanding organization committed to delivering outstanding service and quality to our valued customers.
As part of the Champions Group Holdings Family of Brands, we uphold our 7 Core Values: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability. Our mission is to ensure exceptional service in all aspects of heating, ventilation, and air conditioning.
Key Responsibilities:
- Utilize a range of hand and power tools to inspect, maintain, and repair HVAC systems, including air conditioning units, furnaces, coils, and compressors.
- Engage with clients respectfully and compassionately, clearly communicating the work performed.
- Accurately document services rendered through forms, reports, and logs using a tablet.
- Adhere to Service Champions' quality and safety standards in all tasks.
- Enhance your skills and knowledge by participating in available educational opportunities.
Qualifications:
- A minimum of 2 years of experience in preventative maintenance and servicing of air conditioning and heating systems, preferably in residential settings.
- Strong communication skills, with the ability to present repair or replacement options to customers effectively.
- Experience in consultative sales; familiarity with Nexstar practices is a plus.
- Proficient in using technology, such as tablets, for note-taking and invoice review.
- Knowledge of Indoor Air Quality (IAQ) solutions.
- Professional demeanor when interacting with customers, vendors, and colleagues.
- Ability to work under pressure and manage challenging customer situations.
- Valid driver's license with a clean driving record.
- Flexibility to adapt to changing work environments and handle unexpected challenges.
- Must successfully pass a drug test and background check.
Working Conditions:
- Work is conducted in various environments, including residential properties and outdoor settings.
- Physical demands include standing, walking, and moderate exposure to various elements.
- May require lifting and carrying items weighing up to 50-75 pounds.
- Regularly involves working in confined spaces and at heights.
Benefits:
- 401K plan
- Comprehensive medical, dental, and vision coverage
- Life insurance
- Paid vacation and holidays
- Company vehicle and gas card provided
Swan Home Comfort is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by applicable laws.
