Shift Manager

2 weeks ago


Glasgow, United States Rally's Full time

Restaurant Operations Leadership Opportunity

About Rally's

Rally's is a leading quick-service restaurant chain seeking a highly motivated and experienced Shift Manager to join their team.

Purpose of the Role

The Shift Manager will play a critical role in ensuring the successful operation of the restaurant, driving sales and profit growth, and delivering exceptional guest and team member experiences.

Key Responsibilities

  • Drive Sales and Profit Growth
    • Develop and implement strategies to increase sales and profitability
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Lead Restaurant Operations
    • Oversee daily restaurant operations, including inventory management, labor scheduling, and customer service
    • Ensure compliance with company policies and procedures
  • Develop and Train Team Members
    • Provide coaching and development opportunities to team members to enhance their skills and knowledge
    • Conduct regular performance evaluations and provide feedback
  • Manage Guest Feedback and Concerns
    • Respond to guest complaints and concerns in a timely and professional manner
    • Work with the General Manager to resolve issues and implement improvements
  • Support Restaurant Initiatives
    • Participate in company-wide initiatives to drive sales and profitability
    • Contribute to the development and implementation of new menu items and promotions

Requirements

  • Restaurant Management Experience
    • Minimum 1-2 years of experience in a restaurant management role, preferably in quick-service restaurants (QSR)
  • Leadership and Communication Skills
    • Proven ability to lead and motivate team members
    • Excellent communication and interpersonal skills
  • Problem-Solving and Analytical Skills
    • Ability to analyze data and make informed decisions
    • Proven problem-solving skills
  • Flexibility and Availability
    • Ability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer

  • Competitive Compensation and Benefits
    • Comprehensive benefits package, including medical, dental, and vision insurance
    • 401(k) retirement plan
  • Opportunities for Career Growth and Development
    • Training and development programs to enhance skills and knowledge
    • Opportunities for advancement within the company
  • Recognition and Rewards
    • Recognition programs to reward outstanding performance
    • Bonus opportunities

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