Sales Associate
2 weeks ago
Job Title: Sales Associate - Patient Care Specialist
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Patriot Care. As a Sales Associate, you will play a critical role in providing exceptional patient care and ensuring that our customers receive the best possible experience.
Responsibilities:
* Provide guidance and education to patients with medical marijuana needs
* Assist patients in selecting the correct medication for their specific illness and medical condition
* Ensure all intake forms and paperwork are properly completed and filed correctly
* Confirm patient purchase limits and inform the pharmacist of such limits
* Provide exceptional customer care and promote positive customer relations
* Respond to customer inquiries and requests for product information
* Manage patient records through the use of an MMJ database
* Maintain and update databases as needed
* Fulfill customer orders and promote Patriot Care products
Requirements:
* Must be at least 21 years of age
* Two years of direct customer service experience required
* Retail experience a strong plus
* Experience with Point-of-Sales systems
* Understanding of and experience with Windows Operating System and Microsoft Outlook
Work Environment:
* The noise level in the work environment is usually moderate
* Must be able to stand, walk, or sit for extended periods of time
* Must be able to lift or move up to 10 pounds (or more with assistance)
About Us:
Columbia Care is one of the largest and most experienced cultivators, manufacturers, and providers of cannabis products and related services. We operate 130 facilities, including 99 dispensaries and 31 cultivation and manufacturing facilities. We offer a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity, equity, and inclusion.
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