Administrative Support Specialist

4 days ago


West Branch, Michigan, United States Encompass Therapy Center Full time

Encompass Therapy Center seeks an experienced Administrative Support Specialist to join our team in the new office location. As a key member of our staff, you will be responsible for supporting daily operations and ensuring seamless communication with parents and community members.

Job Overview

We offer a competitive hourly compensation package ranging from $45,000 to $50,000 per year, making this an excellent opportunity for individuals looking to advance their careers in administration.

Responsibilities and Duties
  • Support daily operations, including scheduling, filing, shredding, faxing, and maintaining a clean work environment.
  • Answer phone calls, respond to emails, and communicate effectively with parents and community members.
  • Assist with insurance verification, authorization requests, and uploading documentation to funding sources.
  • Submit paper and electronic claims in a timely manner and communicate with insurance companies regarding authorizations and billing concerns.
  • Contribute to creating and organizing new documents related to policy and procedures, review documentation, and ensure secure file uploads.
  • Collaborate with hiring managers to assist with new hire onboarding and training as needed.
Qualifications
  • Bachelor's Degree required.
  • Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Google Drive.
  • Possess excellent written and verbal communication skills and ability to maintain confidentiality.
  • Able to work in a fast-paced environment, take initiative, and prioritize tasks effectively.
  • Experience in a medical or behavioral health setting is preferred, as well as experience with billing and insurance processing.
Benefits
  • Competitive hourly compensation.
  • Set schedule Monday-Friday, no weekends.
  • Health insurance, 401K, and supplemental benefits.
  • Paid time off and profit sharing.
  • Ongoing on-site training and opportunities for professional growth.


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