Operations Support Specialist

3 days ago


West Branch, Michigan, United States Hutson Inc Full time
About the Role

Hutson Inc. is seeking a highly skilled Operations Support Specialist to join our team. The successful candidate will be responsible for supporting the Service Manager or Shop Foreman in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:
  1. Manage billing cycle days to the target number.
  2. Manage WIP by Technicians and maintain targeted metrics with direction from the Service Manager.
  3. Support technicians with notes on work orders.
  4. Create work orders to be assigned.
  5. Support a regional call support and dispatch to help the customer experience.

The ideal candidate will have excellent organizational skills and attention to detail. A high school diploma or GED equivalent is required, along with 2-3 years of experience as a service/warranty clerk.

What We Offer:
  • Competitive salary ($50,000 - $65,000 per year).
  • Opportunities for professional growth and development.
  • A positive and supportive work environment.


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