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IT Specialist

2 months ago

Albany, New York, United States Avenues International Full time
Job Overview

Avenues International Inc, a leading IT Staffing & Consulting firm, is seeking a highly skilled IT Specialist - Mid Level to join our team.

We are a well-established, US-based company providing services since 1994, for clients across the USA. Our expertise spans IT Staffing & Consulting, with a strong focus on delivering high-quality solutions to our clients.

The successful candidate will be responsible for providing technical support and maintenance services to our clients, ensuring the smooth operation of their IT infrastructure.

Key Responsibilities:

  • Providing technical support and troubleshooting services for clients' IT systems and infrastructure.
  • Configuring and managing Active Directory, ensuring secure access and authentication.
  • Installing and troubleshooting PC's in LAN configurations with multiple networked devices.
  • Developing and delivering training programs and documentation to end-users.
  • Collaborating with cross-functional teams to resolve technical issues and improve IT processes.

Requirements:

  • At least 48 months of experience in general computer repair or troubleshooting.
  • 24 months of experience in Active Directory configuration, management, or troubleshooting.
  • Minimum of 36 months of experience troubleshooting or installing PC's in LAN configuration with at least 20 networked devices.
  • 12 months of experience working within a secure facility setting.
  • 24 months of experience in a position that required travel at least 50% of hours worked.
  • 24 months of experience in a position that required direct contact with end-users or customers at least 50% of hours worked.
  • CompTIA A+ Certification or equivalent.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.