Customer Care Agent for Insurance Services
2 weeks ago
***An Active Property and Casualty License is required for consideration***
Kingdom Tree Insurance Group is a dedicated insurance agency established to assist clients in obtaining suitable insurance solutions at competitive prices from reputable providers. Our goal is to deliver outstanding service and reassurance to our clients. Our compact yet vibrant team comprises a full-time producer, a virtual assistant, and a part-time producer. We prioritize integrity, adaptability, and professionalism, fostering a nurturing work atmosphere where employees are valued both professionally and personally.
We are in search of a Licensed Insurance Customer Service Representative to become a vital part of our cohesive team. In this position, you will be tasked with managing our existing client portfolio, performing policy evaluations, and addressing client inquiries. This role offers a competitive salary ranging from $50,000 to $60,000 annually, along with potential commission and bonus incentives. The ideal candidate will possess 3-5 years of experience in the insurance field and hold an active Property and Casualty License.
If you are a committed insurance professional eager to advance within a company that values integrity and flexibility, we encourage you to consider this opportunity with Kingdom Tree Insurance Group.
Benefits
Paid Time Off (PTO)
Health Insurance
Hands-on Training
Monday to Friday Schedule
Evenings Off
Weekends Off
Key Responsibilities
- Deliver exceptional customer service to our existing client base via phone.
- Requote current clients and prospects to ensure optimal coverage at competitive rates.
- Conduct comprehensive policy reviews to uncover opportunities for enhanced coverage or savings.
- Efficiently process payments, endorsements, and policy modifications.
- Sell new policies to clients and prospects, ensuring they receive appropriate coverage.
- Maintain precise records and documentation for all client interactions.
Qualifications
- An Active Property and Casualty License is required for consideration.
- 3-5 years of experience in the insurance industry, with a solid understanding of the Florida insurance landscape.
- Receptive to coaching and feedback, demonstrating a willingness to learn and adapt to changes.
- Flexible and capable of managing multiple tasks and priorities.
- Excellent communication skills and a strong commitment to professionalism.
- Able to work independently as well as collaboratively within a team.
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