Lead Business Consultant for AI and Data Strategy

6 days ago


Chicago, Illinois, United States salesforce, inc. Full time
About the Role:
At Salesforce, we're seeking an exceptional Senior Manager/Director, AI Practice to drive business success by delivering cutting-edge AI solutions. This senior leadership role will play a critical part in crafting and executing large-scale projects with our most strategic customers.

Your Impact:
This position offers the opportunity to shape customer outcomes, drive professional services growth, and influence AI strategy. You'll collaborate closely with Account Partners, Sales teams, and subject matter experts to develop comprehensive implementation proposals, ensuring seamless execution and client satisfaction.

Key Responsibilities:
• Develop client-specific implementation proposals, SOWs, and staffing plans in collaboration with Account and Services Sales teams.
• Provide expert guidance to Professional Services teams on proposed solutions and client needs for successful project delivery.
• Offer direct oversight to project teams during engagement lifecycles, serving as the escalation point for both clients and Salesforce delivery teams.
• Ensure fully satisfied clients who are willing to serve as references for new potential clients.
• Manage multiple strategic clients simultaneously, mitigating and managing critical escalations and at-risk accounts.
• Travel 25-50% (dependent on geography and account distribution).

Requirements:
• 10+ years of consistent track record delivering consulting services, including team leadership and active involvement in selling professional services.
• 5+ years operating in a pre-sales environment, crafting and scoping large and sophisticated implementation projects.
• 5+ years of enterprise-level project or program management experience.
• Validated technical and/or functional proficiency, engaging with architects or SMEs in pre-sales activities.
• Excellent written and verbal communication skills, executive-level presence, and experience in a client advisory role.
• Proven track record influencing audiences, facilitating solutions, and leading discussions on implementation methodology, road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions.
• Strong analytical & problem-solving skills.
• BA/BS or equivalent; MBA is a plus.

Salary Range:$160,000 - $220,000 per year
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