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Transfer Operations Specialist

2 months ago


San Jose, California, United States Service Corporation International Full time
Job Summary

Service Corporation International is seeking a skilled Transfer Specialist to join our team. As a Transfer Specialist, you will be responsible for safely driving company-owned vehicles to perform removals of deceased individuals in accordance with local and state laws, as well as company policies and procedures.

Key Responsibilities
  • Removal: Safely drive company-owned vehicles to perform removals of deceased individuals, following local and state laws, as well as company policies and procedures.
  • Follow chain-of-custody, paperwork, and deceased identification processes.
  • Cooperate with first responders, coroner, hospital staff, or senior living facility staff, accommodating their processes and procedures.
  • Interact with bereaved family members, exhibiting sensitivity and professionalism.
  • Enter deceased event information into proprietary software according to company procedures.
  • Transport caskets to airports, care centers, or funeral homes, and assist with moving caskets.
Vehicle Maintenance
  • Wash, vacuum, and clean vehicles to ensure they are presentable.
  • Fuel vehicles as necessary.
  • Follow safety guidelines and expenditure processes.
  • Maintain personal protective and removal supplies in vehicles, including cleaning products.
  • Identify vehicle engine or operating issues to management, and drive vehicles for repair or inspection.
Requirements
  • Education: High School Diploma or equivalent.
  • Licenses: Current state/province-issued driver's license with an acceptable driving record.
  • Experience: At least one (1) year of work experience as a courier, driver, with direct customer interaction strongly preferred.
  • Knowledge, Skills, and Abilities:
    • Ability to work a schedule to support business needs, including weekends and nights.
    • Ability to work on-call weekends, nights, and holidays rotation.
    • Ability to lift up to 75 pounds, and push/pull up to 200 pounds.
    • Ability to drive in hazardous, heavy traffic, and weather conditions.
    • Basic computer skills required.
Benefits
  • Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.