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Integrated Control Systems Engineer

2 months ago

New Orleans, Louisiana, United States Kongsberg Gruppen Full time
Position Overview:
An exceptional opportunity exists for a Field Service Engineer specializing in Integrated Control Systems (ICS). In this role, you will deliver technical assistance on Automation Systems provided by Kongsberg Maritime.

Key Responsibilities:
  • Provide service on vessels equipped with Kongsberg Systems.
  • Offer troubleshooting support via phone and email.
  • Execute service tasks as per customer requests.
  • Ensure timely and precise completion of service documentation, including reports and timesheets.
  • Produce and update As-Built Documentation and Drawings.
  • Enhance personal qualifications through training programs.
  • Assist sales and marketing with technical insights.
  • Collaborate with customers and internal engineering teams.
  • Willingness to travel extensively, up to 50-70% of the time.

Core Duties:
  • Conduct preventative and corrective maintenance on Kongsberg control systems.
  • Interpret technical drawings and control system architectures.
  • Utilize multimeters and software tools for troubleshooting.
  • Understand Power Management Systems and generator control functionalities.
  • Troubleshoot and modify HVAC and Fire & Gas control systems.
  • Modify control logic as necessary.
  • Familiarity with communication protocols such as Profibus, TCP/IP, and Modbus.
  • Complete and submit timesheets and expenses promptly.
  • Take ownership of assigned cases and service trips.
  • Propose product improvements and communicate needs to management.
  • Advise customers on available upgrades and new products.
  • Implement actions to prevent errors in service delivery.
  • Support aftersales quotations as needed.

Essential Qualifications:
  • Bachelor's degree in Electrical, Electronics, Electromechanical, or Computer Engineering, or equivalent training.
  • Understanding of Electrical/Electronic control system principles, including PID controllers and communication protocols.
  • Ability to create and interpret technical documentation.
  • Experience troubleshooting low voltage electrical components.
  • Familiarity with PLC/SCADA systems is highly advantageous.
  • Strong customer service orientation.
  • Able to perform under pressure.
  • Excellent communication skills and fluency in English.

What We Offer:
  • Competitive salary and benefits package.
  • Comprehensive health and welfare benefits.
  • Dental and vision coverage.
  • Employer matching program.
  • Flexible Paid Time Off.
  • Opportunities for career advancement.
  • A safe and collaborative work environment.

Kongsberg Maritime is a leader in technology, committed to fostering a sustainable future for our oceans. Our innovative integrated technologies are transforming the maritime industry and addressing our clients' most challenging issues. With a strong presence in 35 countries and a workforce of 2300, we are dedicated to delivering exceptional service and support throughout the operational lifecycle of our installations.